Special
Walk
specialwalk.com makes you more special !!
Frequently Asked Questions – SpecialWalk SaaS
Everything you need to know about SpecialWalk’s all-in-one service, appointment, and commerce platform.
SpecialWalk is an All-in-One smart solution for service commerce businesses
that helps customers discover service providers, schedule calls or appointments,
communicate in real time, and purchase services or products—all from a single system.
SpecialWalk is designed for customers, service providers, businesses,
provider teams, and individual specialists. It supports both single professionals
and multi-location enterprises.
Users can discover services and providers using location-based search
(Country → State → City) and filter results by service category, provider,
team, specialist skills, availability, and products.
Yes. Customers can schedule sales calls, consultations, support calls,
or service appointments by selecting a provider, team, or specific specialist,
along with a preferred date and time.
Yes. Businesses can create teams, assign specialists, manage role-based access,
maintain individual calendars, and assign appointments manually or using
round-robin scheduling.
Yes. SpecialWalk includes built-in e-commerce features that allow providers
to sell physical or digital products, service add-ons, and bundles—with or
without appointment booking.
Yes. SpecialWalk provides unified messaging between customers, providers,
teams, and specialists, along with automated notifications for calls,
appointments, and order updates.
Absolutely. SpecialWalk supports multi-provider and multi-location operations
with centralized dashboards, analytics, team management, and scalable workflows.
SpecialWalk’s AI assistant helps users discover services, recommend specialists,
automate bookings, guide checkout, and provide 24/7 sales and support interactions.
You can request a live demo to explore SpecialWalk’s features,
understand workflows, and see how it fits your service business needs.